privacy Policy

Protecting your privacy and understanding how your information may be used by Elsabelle UK is important to us, we want you to be fully aware of how your personal information may be used. 

The majority of information is collected through engagement on our website, including account registration, completed orders and newsletter sign ups. 

When completing your order online give us the following information including: name, shipping address, email address, phone number and credit/debit card details.

Elsabelle works closely with Royal Mail and card protection/payment companies.

How Elsabelle uses your information

We may use your information to improve our products/services. We periodically send out email displaying offers or new products which will be sent to your email provided when making a purchase or signing up to our newsletter. To be removed from our mailing list click the "unsubscribe link" in our emails, or email customer service at:


From time to time we may contact you regarding market research through email only. 


Restricting The Use Of Your Data

When asked to fill in a form on the website, tick the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to our privacy policy you may change your mind at any time by emailing:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.


The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.